General contacts

If you are a member of the public, a researcher, or anyone else interested in our work you can contact us by using the form below or email us using the address in[email protected].

We receive many hundreds of new messages and requests for help every week. We try to reply promptly to simple requests but on anything more complicated, please forgive us if we don’t get back to you straight away.

If you want to send us anything sensitive, you can send an encrypted email to our secure account – [email protected]. You will need to sign up for a free protonmail account and contact us using this account, otherwise your email will not be encrypted end-to-end.

If you want to make a complaint, please read our complaints procedure for information about what to do and how your complaint will be handled.

Mailing address

38 Stanley Avenue
HP5 2JG, United Kingdom

Call us

+44 (0) 300 302 0062

Media & Press

If you are a member of the media, you can email us directly at [email protected] or call us at +44 (0)300 302 0062, or send us a message via the contact form below (select ‘media enquiry’). If you would like to subscribe to our press releases and other materials, please check the ‘send me email updates’ box.

Email updates

Subscribe to our weekly newsletter, and occasional other updates.
We won’t bombard you.

Working with us

We are currently recruiting for a Head of Operations and a Head of Fundraising. If neither of these roles is a good fit, but you are interested in working with us as a paid intern, employee or consultant, you can submit a speculative application, and we will consider you for future opportunities.

Contact form

For any question or comment you may have, please feel free to contact us

    We would like to be able to send you regular updates about our work by email. We will treat your personal data with respect, in line with our privacy policy, and will not share it with anyone else. You can unsubscribe at any time by clicking a link at the bottom of each email that we send you.

    Please send me email updates

    This form collects your name and email so that we can respond to your enquiry. Full details of how we use your personal data are contained in our privacy policy.